Tips from the Experts

How often should I change my filter?

It depends on what type of filter you have. The disposable or throwaway type (like you’d buy from home improvement stores) should be changed every month or every other month. Filters purchased from Capital Heat Inc. should be changed at least once a year (twice a year if you have air conditioning). If your filter is a black washable filter, we recommend using a vacuum hose lightly on the filter to remove debris every other month.

How can I make my furnace/ boiler last longer?

Manufacturers recommend that you have your unit cleaned and checked once a year. This will help make sure everything is running well and will actually add more years to the life of your furnace/ boiler. Think of your furnace/ boiler like your car – it needs to be tuned up and maintained to ensure top performance and longevity.

My thermostat says “Low 8” or “Low Batt.” What does that mean?

Those messages on your thermostat screen mean the batteries in the unit are running low and need to be changed. The thermostat takes 2 AA batteries and the batteries are located in the back of the unit. You can pull the unit off the wall to get to the battery compartment. Once the batteries are installed the display will go back to normal. If the screen is blank the batteries are either no good or have been installed the wrong way.

My CO alarm is beeping? Do I have a CO leak?

If your CO alarm is beeping, pay attention to how it’s beeping.If the alarm is pausing in between the beeps then it means the back up battery needs to be changed. You can just pull the alarm off the wall and take the battery out of the back of the unit. Then make sure you press the reset button after the battery has been changed. They re-hook onto the wall.

If the alarm is constantly going off with no pauses, then please call your gas company or us immediately. There may be a CO leak. If you feel dizzy or faint, make sure to leave the house.

If the CO alarm is a plug-in model and it’s going off, it may mean that the alarm has lived its life and needs to be replaced.

If not sure or you feel symptoms of CO poisoning, please contact your gas company or us for service ASAP. Capital Heat Inc. can come and take readings to see if CO is present.

After May 1st, 2013, can I still get an 80% efficiency furnace or will I have to get a higher efficiency furnace installed?

Under the new rules, residential furnaces and mobile home gas furnaces installed on or after May 1, 2013, in the Northern Region must be at least 90% AFUE. The North region is comprised of the following states: AK, CO, CT, ID, IL, IN, IA, KS, ME, MA, MI, MN, MO, MT, NE, NH, NJ, NY, ND, OH, OR, PA, RI, SD, UT, VT, WA, WV, WI, and WY. In other states, gas furnace and mobile home furnaces installed on or after May 1, 2013 can 80% AFUE.